How it works- Technology News, Firstpost


To make things easier for users during the ongoing pandemic, Jio users will now be able to get several services via WhatsApp including recharging their mobile number, port-in new SIM and more. This is applicable to JioFiber and JioMart payments as well. All users need to do is save the “70 00 77 0007” number and text a simple “Hi” from your Jio number on WhatsApp. The bot will then open a catalogue of services available via WhatsApp.

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Currently, the service is available in Hindi and English languages and will be available in more Indian languages soon.

These services include Jio SIM recharge, get new Jio sim or port-in (MNP), support for Jio sim, support for JioFiber, support for international roaming and support for JioMart.

Services available for Jio users via WhatsApp. Image: Tech2

Services available for Jio users via WhatsApp. Image: Tech2

Jio users can also raise complaints and get answers to their queries via the messaging platform. Users will also be able to see COVID-19 vaccination-related information via this bot. Notably, users will also have options for different payment methods including e-wallets, UPI, credit and debit cards and so on. Currently, the service is available in Hindi and English languages and soon it will offer more Indian languages.

Disclaimer: Reliance Industries Ltd. is the sole beneficiary of Independent Media Trust which controls Network18 Media & Investments Ltd which publishes Firstpost





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